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Employment

Reservations Agent

As an Agent, you will answer phones, emails and communicate with customers in an online chat, book reservations, and provide support to our river operations and retail store.

Job Type: Full-time
20-30 hours per week.

This job location: Cottonwood, AZ

Tasks

  • Receiving phone calls, chat messages, emails, and text messages from customers and local resorts and hotels, & river operations crew.
  • Assisting customers with selecting their best tour option
  • On occasion help with shuttling guests, guides, and gear to the river and back
  • Checking in customers and providing retail support at our store.
  • Coordinating reservations with manager and guides
  • Participating in 14 Day Agent Training
  • Working Weekends and holidays are a must!

Preferred Qualifications:*

  • WE ARE A TOBACCO FREE WORK ENVIRONMENT – No use of tobacco products while working. Vape Pens are fine.
  • Good computer and app use skills are a must!!!
  • Good DMV report for driving purposes. Background check.
  • Physically fit and able to help on the river during the heat of the summer
  • Has a computer at home and has an internet connection
  • Effective Phone, Computer, Reservations and Communications Skills
  • Proficient in Microsoft Office Applications products, and working knowledge of computers and information systems
  • Organizational skills
  • Has and is proficient with SMART phones and applications

Ideal candidates:

  • Be in good physical condition with no back, shoulder issues.
  • Has a computer at home an internet connection and actively used technology
  • Possess a general computer and smartphone aptitude, and the ability to lift and carry up to 60lbs.

Pay:

$15 per hour + commissions on tour and activities booked by the agent.

River Guides & Shuttle Guides

Verde Adventure, the valley’s original and largest river & wine tour company, is hiring great guides and shuttle drivers for our Verde River operations! Join our team and work outdoors in the beautiful Verde River Valley in Cottonwood and Camp Verde, sharing the area’s cultural and natural history.

Job Type: Full-time, Seasonal March to October

Work Locations: Cottonwood & Camp Verde

Tasks

  • Guides MUST be 25 years or older, live locally, have transportation, be fun, safety-minded, and self-motivated, with excellent customer service and communication skills.
  • All scheduling is done electronically, so you must have a SMART phone with internet capabilities.
  • You must be able to pick up and carry 60lbs, work long days during the summer, and endure weather and river extremes.
  • You must have a clean DMV report with an excellent driving record and the ability to drive vans and backup small trailers.
  • Please have your DMV report with you for your interview.
  • This is a full-time, seasonal, tipping position from March until OctoberWe do have several seasonal positions available through November as well.
  • Please text us at 928-399-0262 and send a resume with your phone number.
  • Be prepared for video conferencing for our initial phone interview.

Experience:

  • None we will train you to be a fantastic river guide

Education:

  • High School or equivalent (Preferred)

License:

  • Good Driving record – please bring DMV report

Additional Compensation:

  • Tips of $5 to $10 per customer per trip per day

Benefits:

  • Working outside on the Verde River
  • Use and purchase of exceptional boats and gear

Schedules:

  • 5 days per week

Hours per week

  • 30- 39
  • 20 -29

Working Days:

  • 5 days a week Fall

Typical Start Time:

  • 7 to 8 am

Typical End Time:

  • 4 to 5 pm

Pay:

DOE $14.00 to $15.00 + tips ($100 to $200 per day avg.) for guides & shuttle drivers

COVID-19 considerations:
All equipment is thoroughly cleaned after each use.

Apply Now

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