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Employment

Reservations Agent

As an Agent, you will answer phones, emails and communicate with customers in an online chat, book reservations, and provide support to our river operations and retail store.

Job Type: Full-time
20-30 hours per week.

This job location: Cottonwood, AZ

Tasks

  • Receiving phone calls, chat messages, emails, and text messages from customers and local resorts and hotels, & river operations crew.
  • Assisting customers with selecting their best tour option
  • On occasion help with shuttling guests, guides, and gear to the river and back
  • Checking in customers and providing retail support at our store.
  • Coordinating reservations with manager and guides
  • Participating in 14 Day Agent Training
  • Working Weekends and holidays are a must!

Preferred Qualifications:*

  • WE ARE A TOBACCO FREE WORK ENVIRONMENT – No use of tobacco products while working. Vape Pens are fine.
  • Good computer and app use skills are a must!!!
  • Good DMV report for driving purposes. Background check.
  • Physically fit and able to help on the river during the heat of the summer
  • Has a computer at home and has an internet connection
  • Effective Phone, Computer, Reservations and Communications Skills
  • Proficient in Microsoft Office Applications products, and working knowledge of computers and information systems
  • Organizational skills
  • Has and is proficient with SMART phones and applications

Ideal candidates:

  • Be in good physical condition with no back, shoulder issues.
  • Has a computer at home an internet connection and actively used technology
  • Possess a general computer and smartphone aptitude, and the ability to lift and carry up to 60lbs.

Pay:

$15 per hour + commissions on tour and activities booked by the agent.